In the midst of the COVID-19 outbreak, all of us are assessing the impact of the virus on our lives. We’re going through the same process here at Catch-All Self Storage and I wanted to briefly share with you what we’re doing and what it means for you.
We’ve stepped up our cleaning and disinfectant protocols. Since the early days of this event, we have been meeting or exceeding the CDC guidelines for reducing transmission opportunities. We have strict protocols in place for our facilities, storage units, and for people in our workplaces and we are actively monitoring public health authorities at the Federal, State and County levels. Should additional measures be needed, we will not hesitate to put those measures in place. I’m confident this posture allows Catch-All Self Storage to continue safe operations.
We’re supporting our people. We believe that we succeed by supporting our employees so that they can deliver the high standard you deserve. That standard is critical every day, but particularly in times like these. Accordingly, in addition to looking at minimizing potential health risks to our team members, we’re also working to insulate them from potential risks. You can be assured that our team members are here to help you today and will continue to be on the job throughout this world-changing event.
We’re open for business. Many of the measures we’re taking are, and should be invisible to you, so that we continue to meet your needs when and where they arise. As such, we encourage you use our automated systems we have in place. Payments, and Rental of Storage Units can be completed in a “hands-off” manor via our website. Currently, our office remains closed to walk-in Customers and we are not accepting cash payments. According to the most recent guidelines from the Commonwealth, masks are required anytime a Customer is on the property. My mask protects you, and your mask protects me. Unfortunately, we are not accepting packages for corporate customers at this time. Not accepting packages is one item we identified that can lead to “less risk” in our Office.
We’re vigilant. Consideration of COVID-19 has become a regular part of our decision-making process and will remain so through the duration of this event. We will stay abreast of developments in the industry. We will keep our team members informed and make sure health issues among our employees are identified and addressed. We will be flexible, adaptable and forward-thinking, skills we use every day in managing our operations.
Please don’t hesitate to contact me or any member of the Catch-All Self Storage team if we can provide any additional information or answer specific questions.
Thank you for putting your trust in Catch-All Self Storage. We appreciate your business and we are committed to earning it every day.
Catch-All Self Storage