In the midst of the COVID-19 outbreak, all of us are assessing the impact of the virus on our lives. We’re going through the same process here at Catch-All Self Storage and I wanted to briefly share with you what we’re doing and what it means for you.
We’ve stepped up our cleaning and disinfectant protocols. Since the early days of this event, we have been meeting or exceeding the CDC guidelines for reducing transmission opportunities. We have strict protocols in place for our facilities, storage units, and for people in our workplaces and we are actively monitoring public health authorities at the federal, state and state levels. Should additional measures be needed, we will not hesitate to put those measures in place. I’m confident this posture allows Catch-All to continue safe operations.
We’re supporting our people. We believe that we succeed by supporting our employees so that they can deliver the high standard you deserve. That standard is critical every day, but particularly in times like these. Accordingly, in addition to looking at minimizing potential health risks to our team members, we’re also working to insulate them from potential risks. You can be assured that our team members are here to help you today and will continue to be on the job throughout this world-changing event.
We’re open for business. Many of the measures we’re taking are, and should be invisible to you, so that we continue to meet your needs when and where they arise. As such, we encourage you use our automated systems we have in place. Payments, and Rental of Storage Units can be completed in a “hands-off” manor via our website. Although our office is closed to the public, we are on site daily checking the grounds and performing necessary maintenance. We also recognize we have entered into a period of financial uncertainty. For this, we are waving all late fees and public sale of Storage Units which have entered in to Lien until a future date.
We’re vigilant. Consideration of COVID-19 has become a regular part of our decision-making process and will remain so through the duration of this event. We will stay abreast of developments in the industry. We will keep our team members informed and make sure health issues among our employees are identified and addressed. We will be flexible, adaptable and forward-thinking, skills we use every day in managing our operations.
Please don’t hesitate to contact me or any member of the Catch-All team if we can provide any additional information or answer specific questions.
Thank you for putting your trust in Catch-All Self Storage. We appreciate your business and we are committed to earning it every day.
Catch-All Self Storage